However, we are all about quality and we strive every day to make your shopping experience the best with us, we request you to go through all the following terms and conditions before you make a purchase.
Order placement
When you are done adding products to your cart, you are required to proceed to the checkout where you’ll be asked to enter your complete details, make sure you are entering the correct details.
Payment
Since we offer free delivery and we deliver almost everywhere, hence; you are required to make an advance payment. You can use the listed method to pay in advance;
- Visa
- MasterCard
- Visa Electron
- American Express
- Diners
- Amex
Shipping and delivery
We ensure you the safest and steady shipping along with on-time delivery. Our serene shipping policy allows you to get your hands on your desired attires as soon as possible. However, a week is reserved to complete the shipping process but we make sure you get your parcel within 7-10 working days. You’ll also be lent a tracking ID to track your order.
Exchange and return policy
You get lots of perks from our online store. Such as the leverage of 30 days return policy. You can return your parcel within this timeline and if you inspect any fault or receive a defective piece of clothing from our side, we gladly offer a refund. However, there are certain conditions that apply to exchange and return policy;
- You have received a different parcel
- The parcel is different than it was shown in the picture
- If we have compromised on the quality
- The parcel you received has a defect
- The measurements are different
Detailed Terms & Conditions:
- Introduction
welcome to pellepelleus (“company”, “we”, “our”, “us”)!
these terms of service (“terms”, “terms of service”) govern your use of our website located at https://pellepelleus.com/ (together or individually “service”) operated by pellepelleus.
our privacy policy also governs your use of our service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
your agreement with us includes these terms and our privacy policy (“agreements”). you acknowledge that you have read and understood agreements, and agree to be bound by them.
if you do not agree with (or cannot comply with) agreements, then you may not use the service, but please let us know by emailing at info@pellepelleus.com so we can try to find a solution. these terms apply to all visitors, users and others who wish to access or use service.
- Communications
by using our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. however, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@pellepelleus.com.
- Purchases
if you wish to purchase any product or service made available through service (“purchase”), you may be asked to supply certain information relevant to your purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
you represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete.
we may employ the use of third party services for the purpose of facilitating payment and the completion of purchases. by submitting your information, you grant us the right to provide the information to these third parties subject to our privacy policy.
we reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
we reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
- Contests, Sweepstakes and Promotions
any contests, sweepstakes or other promotions (collectively, “promotions”) made available through service may be governed by rules that are separate from these terms of service. if you participate in any promotions, please review the applicable rules as well as our privacy policy. if the rules for a promotion conflict with these terms of service, promotion rules will apply.
- Refunds
we issue refunds for contracts within 30 days of the original purchase of the contract.
- Content
content found on or through this service are the property of pellepelleus or used with permission. you may not distribute, modify, transmit, reuse, download, repost, copy, or use said content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
- Prohibited Uses
you may use service only for lawful purposes and in accordance with terms. you agree not to use service:
0.1. in any way that violates any applicable national or international law or regulation.
0.2. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
0.3. to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
0.4. to impersonate or attempt to impersonate company, a company employee, another user, or any other person or entity.
0.5. in any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
0.6. to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of service, or which, as determined by us, may harm or offend company or users of service or expose them to liability.
additionally, you agree not to:
0.1. use service in any manner that could disable, overburden, damage, or impair service or interfere with any other party’s use of service, including their ability to engage in real time activities through service.
0.2. use any robot, spider, or other automatic device, process, or means to access service for any purpose, including monitoring or copying any of the material on service.
0.3. use any manual process to monitor or copy any of the material on service or for any other unauthorized purpose without our prior written consent.
0.4. use any device, software, or routine that interferes with the proper working of service.
0.5. introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
0.6. attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of service, the server on which service is stored, or any server, computer, or database connected to service.
0.7. attack service via a denial-of-service attack or a distributed denial-of-service attack.
0.8. take any action that may damage or falsify company rating.
0.9. otherwise attempt to interfere with the proper working of service.
- Analytics
we may use third-party service providers to monitor and analyze the use of our service.
- No Use By Minors
service is intended only for access and use by individuals at least eighteen (18) years old. by accessing or using service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of terms. if you are not at least eighteen (18) years old, you are prohibited from both the access and usage of service.
- Accounts
when you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on service.
you are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. you agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our service or a third-party service. you must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
you may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. you may not use as a username any name that is offensive, vulgar or obscene.
we reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
- Intellectual Property
service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of pellepelleus and its licensors. service is protected by copyright, trademark, and other laws of and foreign countries. our trademarks may not be used in connection with any product or service without the prior written consent of pellepelleus.
- Copyright Policy
we respect the intellectual property rights of others. it is our policy to respond to any claim that content posted on service infringes on the copyright or other intellectual property rights (“infringement”) of any person or entity.
if you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to info@pellepelleus.com, with the subject line: “copyright infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “dmca notice and procedure for copyright infringement claims”
you may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any content found on and/or through service on your copyright.
- DMCA Notice and Procedure for Copyright Infringement Claims
you may submit a notification pursuant to the digital millennium copyright act (dmca) by providing our copyright agent with the following information in writing (see 17 u.s.c 512(c)(3) for further detail):
0.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
0.2. a description of the copyrighted work that you claim has been infringed, including the url (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
0.3. identification of the url or other specific location on service where the material that you claim is infringing is located;
0.4. your address, telephone number, and email address;
0.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
0.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
you can contact our copyright agent via email at info@pellepelleus.com.
- Error Reporting and Feedback
you may provide us either directly at info@pellepelleus.com or via third party sites